Shipping policy

Made to Order. Shipped with Purpose.

At DEFY, every piece is made on demand — meaning we only start crafting your order once it’s placed. This reduces waste and ensures every item you wear carries intention.

We offer free shipping to the United States, United Kingdom, Canada, and Australia.

⏱️ Processing & Fulfillment Time

All items are produced and prepared for shipping within:

  • 2–5 business days (production time)

  • Shipping begins immediately after fulfillment

Once shipped, you’ll receive a tracking number via email to monitor your delivery.

🌍 Estimated Delivery Times

Destination Estimated Delivery (After Fulfillment)
United States 🇺🇸 5–12 business days
United Kingdom 🇬🇧 5–10 business days
Canada 🇨🇦 7–14 business days
Australia 🇦🇺 7–14 business days

Note: These are estimates. Delays can occasionally occur due to customs, high demand, or local courier issues.

🔁 Incorrect Address or Missing Orders

  • Double-check your shipping address before placing your order — we can’t guarantee re-delivery if an address is entered incorrectly.

  • If your package hasn’t arrived within 20 business days, contact us at support@defypeace.com and we’ll assist you right away.

🛃 Customs & Import Taxes

Some countries (especially the UK, Canada, and Australia) may charge import duties or VAT. These fees are not included in your purchase and must be paid by the recipient upon delivery.

🤝 Our Promise

  • Every order is made intentionally

  • Every item ships with care

  • Every sale helps fund humanitarian relief in Palestine

Questions?
Email us at support@defypeace.com — we’re always here for you.